How A Fabric Specialist Can Help

written by Michael Leimbach

Whether it is fulfilling orders, matching patterns, or simply talking fabric, our fabric specialists are an incredible resource just a phone call away. We are here to assist you with a variety of topics:

Fabric Research

Flipping through books to find that perfect pattern is one of our favorite things to do, and we can use our expertise to help you research any material for your project. Whether it be matching one of your existing pieces, finding an alternative for something that may be out of stock elsewhere, or simply guiding your customer towards their future favorite, nobody knows our stock better than our fabric specialists. Feel free to ask your specialist to send you a Project Board or some samples to turn your customer’s ideas into reality.

Samples

Greenhouse offers a wide variety of sampling options that we can help you navigate to move your project forward. If you need a better idea of what a pattern looks like in person, you can order any of our fabrics free of charge with a memo sample. If you have a pattern with a larger repeat, or simply wish to view it on a bigger scale, ask your fabric specialist to send you a $15 One Yard Memo, which is a one yard cut directly from our stock. Your fabric specialist can make sampling even easier by shipping your memos directly to your customer or showroom, as long as you provide them with the address at time of order. Any fabric or memo order called in prior to 3 PM EST is shipped out that same day!

Placing Orders

Our team is available by phone Monday through Friday from 8AM - 5PM EST to take care of any of your fabric needs. Calling us is the quickest way to receive an instant confirmation of your order, as well as check real-time price and stock. Since our fabric specialists are on location in our High Point, NC warehouse, reaching us by phone is your best option for getting the most up-to-date measurements and inventory. With over 20 team members at your service, placing orders has never been easier!

Setting Up An Account

For four generations, we have been a robust resource for the upholstery and interior design trade, and we are always looking for upholsterers and interior designers to join our growing Greenhouse Fabrics Family. If you’re not already a partner with us, it’s easy to become a dealer. Fill out the “Become a Dealer” form through our website homepage, and our team of fabric specialists will follow up with you shortly. Prefer to call us? You can reach a fabric specialist at 866.755.5000.

Quotes

If you have a larger job on the horizon, our fabric specialists can lock in your best price with a quote. Quotes are a great tool to help you win a job or simply prepare for a large order. 

Resolutions

We understand that issues can happen, and we want to ensure that our customers and their clients love our products as much as we do. Greenhouse and our fabric specialists are always looking to solve any problems that may come up, and want to ensure that you are satisfied with our fabrics. We are open to discuss any questions or concerns you may have, and will accommodate requests as much as possible.

Feedback

We love when customers follow up and tell us how their projects have gone. Customer feedback is crucial to making sure Greenhouse is able to put out the best product possible, and any comments letting us know what worked well or could have been different helps us to do just that. We always want to help our customers visualize their projects, so tag us in your photos and we can use them to inspire the rest of the Greenhouse community!

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